Return & Cancellation Policy

When an ecommerce order is returned or cancelled, the digital stamp credited for that purchase is voided and cancelled.

The Debt Model Explained

If you have already spent a stamp from a returned order on an approved reward, you keep your reward! However, your stamp balance will reflect a negative count (e.g. -1 stamp).

To request new rewards in the future, you will need to earn stamps on subsequent purchases to restore a positive balance first.